Efficient maintenance is essential in creating a safe, comfortable, and welcoming environment at a retirement home. The Maintenance Request Module from Continyou Care offers a streamlined solution that brings a digital, modernized approach to managing maintenance needs—no more paper binders, sticky notes, or missed requests. Here’s how this system transforms the maintenance process.

Digitize Requests for Faster Response Times

Gone are the days of paper-and-pen logging for resident maintenance needs. With Continyou Care’s Maintenance Request Module, requests can be entered quickly and digitally, allowing residents and staff to submit maintenance needs as they arise. This ensures that all requests, from one-time fixes to recurring upkeep, are documented in a central, organized location, providing immediate visibility for the maintenance team.

Real-Time Tracking and Transparent Updates

This system makes requests visible from start to finish, allowing retirement home staff to follow each request’s status in real-time. This visibility will enable teams to update residents promptly, offering reassurance when a request is being processed and confidence in the reliability of the facility’s maintenance. Accountability is also built into the system—management can quickly identify if any task is delayed and address any backlogs, ensuring that maintenance requests don’t go unnoticed.

Mobile Access for On-the-Go Maintenance Staff

Continyou Care’s Maintenance Request Module is designed with mobility in mind. Maintenance crews can access, update, and mark tasks as completed directly from their smartphones. This functionality allows staff to respond to and manage requests quickly, without needing to return to a central location to retrieve details. It’s as easy as checking off a to-do list, enhancing productivity and saving time.

Easy Tracking of Billable Requests

In some instances, certain maintenance requests may incur charges to the resident. With this module, those billable requests can be effortlessly tracked and assigned to the appropriate resident’s account. This provides an added layer of financial management, simplifying the billing process and ensuring transparency with residents regarding any additional maintenance costs.

Continyou Care

Continyou Care’s Maintenance Request Module ensures that your retirement community operates efficiently and transparently. By adopting this system, you eliminate outdated methods, streamline communication, and empower your staff to manage requests seamlessly, allowing you to deliver exceptional service to residents with a tool that enhances accountability, speed, and accessibility. Book a demo today.